Help & Support

Last Updated: January 5, 2025

Need assistance? We're here to help! Whether you have a question about your order, our services, or how to use your NFC card, our support team is always ready to assist you.

1. Contact Channels

  • Email Support: Reach out to us anytime at info@avyaworld.in
  • Phone Support: Call us at +91 9568777707 (Mon–Sat, 10 AM – 7 PM IST)
  • Live Chat: Available on our website during working hours
  • WhatsApp: Quick responses via our WhatsApp business number (if enabled)

2. Common Topics We Help With

  • Order status and tracking
  • Product information and customization help
  • Account-related queries
  • Payment and invoice issues
  • Shipping or delivery delays
  • Product activation or usage guidance (NFC card setup)

3. Response Time

Our team usually responds to all queries within 24 hours (excluding Sundays and public holidays). For urgent issues, please contact us by phone or WhatsApp.

4. Self-Service Help

Before contacting support, you can also check our FAQs and User Guides for instant answers to common questions.

5. Feedback & Suggestions

We’re constantly improving. If you have feedback or suggestions about our website, products, or services, feel free to share it with us!

6. Support Hours

Monday – Saturday: 10:00 AM to 7:00 PM IST
Sunday & Holidays: Closed

7. Need Immediate Help?